New Year New You: Customer Experience Design for 2019
We’ve come up with a few considerations for your 2019 marketing plan.
Salty Social Media Vocabulary: CxD is the New Brand
Welcome back to another edition of Salty’s Social Media Vocabulary. Instead of our regular list of vocab words, we’re going to discuss customer service design, a topic that’s near and dear to us (and most successful brands). We’ve talked about customer experience design before, and we’d like to expand on how CxD should be a…